subba / Solutions / Clinics & health
Booking system for clinics & health
The booking system for veterinary practices
A worried owner with a poorly pet does not want to wait on hold. If your line is busy, they call the emergency vet instead.
Sound familiar?
Why veterinary practices lose work to the phone.
A new client and their pet are worth hundreds a year in vaccinations, check-ups and treatment. Every missed call risks a whole client relationship, not one visit.
Anxious owners will not hold
When a pet is unwell the owner is stressed and wants to speak to someone now. A busy line or a voicemail sends them straight to another practice.
Routine calls clog the line
Vaccination reminders, worming questions and repeat food orders tie up reception. subba handles the routine so your team is free for the worried callers.
Boosters and check-ups get forgotten
subba can remind owners when vaccinations and check-ups are due and book them in, keeping pets healthy and your diary full.
How subba helps
An online diary that fills itself.
Bookings that land in your diary
Customers pick a real free slot and book themselves in. No back and forth, no double bookings, it is in your calendar the moment they confirm.
Take the payment or a deposit
Collect a deposit or the full amount into your own Stripe at the point of booking. Fewer no-shows, and the money is yours the same day.
An AI receptionist on top
And when someone rings or messages instead of booking online, subba answers as a veterinary practice, day and night, and books them in too. One system, every enquiry caught.
Reminders that cut no-shows
Automatic reminders by text and email before every appointment, with easy rescheduling, so your slots stay filled and your day runs to plan.
Your services, online
Customers pick, book and pay.
subba shows your real services and prices, offers only your genuine free slots, and books straight into your diary. Here is how a veterinary practice setup might look.
Most services take a message. subba books the job.
A call answering service jots down a name and number and hands it back to you to chase. subba checks your diary, books the appointment, takes the deposit and sends the confirmation, all before you have put your tools down. For veterinary practices, that is the difference between a lead and a booked job.
Questions
Veterinary practice FAQs.
Can it tell an emergency from a routine call?
It follows the triage rules you set, books urgent cases into your emergency slots, handles routine bookings itself, and flags anything worrying straight to your team. It never gives clinical advice.
Can it send vaccination and booster reminders?
Yes. subba can remind owners when boosters and check-ups are due and book them in, so pets stay protected and your recurring appointments do not slip.
How quickly can I get set up?
If you already have a website, subba plugs in with a one-line change and you can be live the same day. If you need a website, our Managed plan builds you a booking site and sets up your domain, usually live in about 5 working days.
What does it cost?
Plans start at £9.99 a month and every plan takes unlimited bookings. You only pay more as your enquiry volume grows. There is no setup fee unless you want us to build your website too, and you can cancel anytime.
More from subba
A customer is trying to book you right now.
Let subba answer them and book them in before they call the next veterinary practice on the list.
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