subba / Solutions / Clinics & health
AI receptionist for clinics & health
The AI receptionist for veterinary practices
A worried owner with a poorly pet does not want to wait on hold. If your line is busy, they call the emergency vet instead.
Sound familiar?
Why veterinary practices lose work to the phone.
A new client and their pet are worth hundreds a year in vaccinations, check-ups and treatment. Every missed call risks a whole client relationship, not one visit.
Anxious owners will not hold
When a pet is unwell the owner is stressed and wants to speak to someone now. A busy line or a voicemail sends them straight to another practice.
Routine calls clog the line
Vaccination reminders, worming questions and repeat food orders tie up reception. subba handles the routine so your team is free for the worried callers.
Boosters and check-ups get forgotten
subba can remind owners when vaccinations and check-ups are due and book them in, keeping pets healthy and your diary full.
How subba helps
A receptionist that never misses a call.
Answers in seconds, day or night
The moment a call, message or web enquiry lands, subba replies. While you are on the job, out of hours, at the weekend, it never rings out and never sleeps.
It actually books the appointment
This is not a message service. subba checks your real availability and books the customer straight into your diary, then sends the confirmation.
Sounds like you
It learns your services, your prices and your tone, so every reply reads like you wrote it, not a call centre. It talks like clinics & health customers expect.
Takes payment where you want it
For the jobs that need it, subba can take a deposit or full payment into your own Stripe when it books, so no-shows cost you nothing.
Most services take a message. subba books the job.
A call answering service jots down a name and number and hands it back to you to chase. subba checks your diary, books the appointment, takes the deposit and sends the confirmation, all before you have put your tools down. For veterinary practices, that is the difference between a lead and a booked job.
Questions
Veterinary practice FAQs.
Can it tell an emergency from a routine call?
It follows the triage rules you set, books urgent cases into your emergency slots, handles routine bookings itself, and flags anything worrying straight to your team. It never gives clinical advice.
Can it send vaccination and booster reminders?
Yes. subba can remind owners when boosters and check-ups are due and book them in, so pets stay protected and your recurring appointments do not slip.
How quickly can I get set up?
If you already have a website, subba plugs in with a one-line change and you can be live the same day. If you need a website, our Managed plan builds you a booking site and sets up your domain, usually live in about 5 working days.
What does it cost?
Plans start at £9.99 a month and every plan takes unlimited bookings. You only pay more as your enquiry volume grows. There is no setup fee unless you want us to build your website too, and you can cancel anytime.
More from subba
A customer is trying to book you right now.
Let subba answer them and book them in before they call the next veterinary practice on the list.
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