subba / Solutions / Clinics & health

Booking system for clinics & health

The booking system for dental practices

Reception is three deep at the desk and the phone is ringing off the hook. Every unanswered call is a new patient lost.

See how it works →

Web chatPhoneEmailSMSInstagram
Dental, check-up & hygienist 0:00 / 1:10
Receptionist Good afternoon. Bridge Street Dental. How can I help?
Customer Hi there. I'd like to book a routine checkup and see the hygienist if possible as I'm a new patient.
Receptionist Perfect. I can absolutely arrange that for you. I've got next Tuesday afternoon available. Would 3 o'clock suit you?
Customer Yes. That sounds perfect for me. Thank you.
Receptionist Brilliant. I take your name and phone number, please?
Customer My name is James Okafor, and my number is 0 7 7 0 0 9 0 0 6 8 2.
Receptionist Thank you, James. So I've got you down for next Tuesday at 3 o'clock for a new patient exam with a hygienist. That's 45 pounds. And I'll text those details to 0 7 7 0 0 9 0 0 6 8 2. Does that all sound right?
Customer Yes. That's all correct. Thank you very much.
Receptionist Thanks so much. Goodbye.
Customer Goodbye.

Sound familiar?

Why dental practices lose work to the phone.

A new private patient is worth hundreds over their first year, an implant or ortho case far more. Missed new patient calls are the most expensive calls to lose.

The phone beats reception at peak times

When the waiting room is full your team cannot answer every call. New patient enquiries ring out and register with the practice up the road.

Emergencies need triage, not voicemail

A patient in pain will not wait on hold. subba answers, works out how urgent it is, and books an emergency slot or takes the details for the nurse.

Missed appointments cost the chair

An empty surgery slot is lost revenue and a longer wait for everyone else. Reminders and easy rescheduling keep the book tight.

How subba helps

An online diary that fills itself.

Bookings that land in your diary

Customers pick a real free slot and book themselves in. No back and forth, no double bookings, it is in your calendar the moment they confirm.

Take the payment or a deposit

Collect a deposit or the full amount into your own Stripe at the point of booking. Fewer no-shows, and the money is yours the same day.

An AI receptionist on top

And when someone rings or messages instead of booking online, subba answers as a dental practice, day and night, and books them in too. One system, every enquiry caught.

Reminders that cut no-shows

Automatic reminders by text and email before every appointment, with easy rescheduling, so your slots stay filled and your day runs to plan.

Your services, online

Customers pick, book and pay.

subba shows your real services and prices, offers only your genuine free slots, and books straight into your diary. Here is how a dental practice setup might look.

Most services take a message. subba books the job.

A call answering service jots down a name and number and hands it back to you to chase. subba checks your diary, books the appointment, takes the deposit and sends the confirmation, all before you have put your tools down. For dental practices, that is the difference between a lead and a booked job.

Questions

Dental practice FAQs.

Can it triage dental emergencies safely?

It follows the triage rules you set, books genuine emergencies into your urgent slots, and flags anything serious to your team. It never gives clinical advice, it gets the patient booked and seen.

Does it work alongside my reception team?

Yes. subba takes the overflow and the out of hours calls so your team is not drowning at the desk, and everything it books lands in the same diary.

How quickly can I get set up?

If you already have a website, subba plugs in with a one-line change and you can be live the same day. If you need a website, our Managed plan builds you a booking site and sets up your domain, usually live in about 5 working days.

What does it cost?

Plans start at £9.99 a month and every plan takes unlimited bookings. You only pay more as your enquiry volume grows. There is no setup fee unless you want us to build your website too, and you can cancel anytime.

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A customer is trying to book you right now.

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