subba / Solutions / Clinics & health
Booking system for clinics & health
The booking system for counsellors and therapists
Someone finally decides to reach out for help. If that call goes to voicemail, the hardest step they have taken all year can quietly slip away.
Sound familiar?
Why counsellors and therapists lose work to the phone.
Counselling is often a weekly commitment over months. Answering that first enquiry warmly and quickly can make all the difference to someone reaching out.
You are in session, not by the phone
You are with a client and cannot break confidentiality or focus to answer. New enquiries go unanswered at exactly the moment they matter most.
The first step is fragile
Someone reaching out for the first time needs a warm, prompt reply. subba answers kindly, in your tone, and books the first conversation before the moment passes.
Weekly work needs steady rebooking
Counselling is usually a regular commitment. subba books recurring sessions and sends gentle reminders, so the work can continue.
How subba helps
An online diary that fills itself.
Bookings that land in your diary
Customers pick a real free slot and book themselves in. No back and forth, no double bookings, it is in your calendar the moment they confirm.
Take the payment or a deposit
Collect a deposit or the full amount into your own Stripe at the point of booking. Fewer no-shows, and the money is yours the same day.
An AI receptionist on top
And when someone rings or messages instead of booking online, subba answers as a counsellor, day and night, and books them in too. One system, every enquiry caught.
Reminders that cut no-shows
Automatic reminders by text and email before every appointment, with easy rescheduling, so your slots stay filled and your day runs to plan.
Your services, online
Customers pick, book and pay.
subba shows your real services and prices, offers only your genuine free slots, and books straight into your diary. Here is how a counsellor setup might look.
Most services take a message. subba books the job.
A call answering service jots down a name and number and hands it back to you to chase. subba checks your diary, books the appointment, takes the deposit and sends the confirmation, all before you have put your tools down. For counsellors and therapists, that is the difference between a lead and a booked job.
Questions
Counsellor FAQs.
Is it warm enough for people reaching out for help?
Yes. subba replies gently and in your voice, and its job is simply to book the first conversation with you. It never offers advice or counselling itself, it makes sure the person is heard and gets a time in the diary.
Can it book recurring weekly sessions?
It can book the intro call and set up a regular weekly slot, with gentle reminders, so the work can carry on without admin getting in the way.
How quickly can I get set up?
If you already have a website, subba plugs in with a one-line change and you can be live the same day. If you need a website, our Managed plan builds you a booking site and sets up your domain, usually live in about 5 working days.
What does it cost?
Plans start at £9.99 a month and every plan takes unlimited bookings. You only pay more as your enquiry volume grows. There is no setup fee unless you want us to build your website too, and you can cancel anytime.
More from subba
A customer is trying to book you right now.
Let subba answer them and book them in before they call the next counsellor on the list.
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