subba / Solutions / Clinics & health
AI receptionist for clinics & health
The AI receptionist for counsellors and therapists
Someone finally decides to reach out for help. If that call goes to voicemail, the hardest step they have taken all year can quietly slip away.
Sound familiar?
Why counsellors and therapists lose work to the phone.
Counselling is often a weekly commitment over months. Answering that first enquiry warmly and quickly can make all the difference to someone reaching out.
You are in session, not by the phone
You are with a client and cannot break confidentiality or focus to answer. New enquiries go unanswered at exactly the moment they matter most.
The first step is fragile
Someone reaching out for the first time needs a warm, prompt reply. subba answers kindly, in your tone, and books the first conversation before the moment passes.
Weekly work needs steady rebooking
Counselling is usually a regular commitment. subba books recurring sessions and sends gentle reminders, so the work can continue.
How subba helps
A receptionist that never misses a call.
Answers in seconds, day or night
The moment a call, message or web enquiry lands, subba replies. While you are on the job, out of hours, at the weekend, it never rings out and never sleeps.
It actually books the appointment
This is not a message service. subba checks your real availability and books the customer straight into your diary, then sends the confirmation.
Sounds like you
It learns your services, your prices and your tone, so every reply reads like you wrote it, not a call centre. It talks like clinics & health customers expect.
Takes payment where you want it
For the jobs that need it, subba can take a deposit or full payment into your own Stripe when it books, so no-shows cost you nothing.
Most services take a message. subba books the job.
A call answering service jots down a name and number and hands it back to you to chase. subba checks your diary, books the appointment, takes the deposit and sends the confirmation, all before you have put your tools down. For counsellors and therapists, that is the difference between a lead and a booked job.
Questions
Counsellor FAQs.
Is it warm enough for people reaching out for help?
Yes. subba replies gently and in your voice, and its job is simply to book the first conversation with you. It never offers advice or counselling itself, it makes sure the person is heard and gets a time in the diary.
Can it book recurring weekly sessions?
It can book the intro call and set up a regular weekly slot, with gentle reminders, so the work can carry on without admin getting in the way.
How quickly can I get set up?
If you already have a website, subba plugs in with a one-line change and you can be live the same day. If you need a website, our Managed plan builds you a booking site and sets up your domain, usually live in about 5 working days.
What does it cost?
Plans start at £9.99 a month and every plan takes unlimited bookings. You only pay more as your enquiry volume grows. There is no setup fee unless you want us to build your website too, and you can cancel anytime.
More from subba
A customer is trying to book you right now.
Let subba answer them and book them in before they call the next counsellor on the list.
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