AI receptionist for trades
The AI receptionist for heating engineers
The first cold snap and every boiler in the street packs in. The customer with no heating rings the engineer who picks up.
Sound familiar?
Why heating engineers lose work to the phone.
A breakdown call-out is £90 plus, a boiler swap is thousands. In winter, a missed call is often a family with no heat ringing your competitor.
Cold weather buries you in calls
The temperature drops and suddenly everyone has no hot water. You cannot answer twelve calls while you are draining a system, so the work goes elsewhere.
Landlords need certificates on deadlines
Gas safety certificates come with legal dates attached. subba books them in before the deadline instead of leaving a voicemail no one reads.
Servicing gets forgotten until it breaks
subba can chase last year customers for their annual service, so you fill the quiet weeks instead of only ever firefighting.
How subba helps
A receptionist that never misses a call.
Answers in seconds, day or night
The moment a call, message or web enquiry lands, subba replies. While you are on the job, out of hours, at the weekend, it never rings out and never sleeps.
It actually books the appointment
This is not a message service. subba checks your real availability and books the customer straight into your diary, then sends the confirmation.
Sounds like you
It learns your services, your prices and your tone, so every reply reads like you wrote it, not a call centre. It talks like trades customers expect.
Takes payment where you want it
For the jobs that need it, subba can take a deposit or full payment into your own Stripe when it books, so no-shows cost you nothing.
Most services take a message. subba books the job.
A call answering service jots down a name and number and hands it back to you to chase. subba checks your diary, books the appointment, takes the deposit and sends the confirmation, all before you have put your tools down. For heating engineers, that is the difference between a lead and a booked job.
Questions
Heating engineer FAQs.
Can it book gas safety certificates before the legal deadline?
Yes. Tell subba the date the certificate is needed by and it books the visit in good time, and can remind landlords automatically each year.
Does it know not to give unsafe advice?
It sticks to the safe steps you approve and books an engineer for anything real. It never talks a customer through anything gas-related itself.
How quickly can I get set up?
If you already have a website, subba plugs in with a one-line change and you can be live the same day. If you need a website, our Managed plan builds you a booking site and sets up your domain, usually live in about 5 working days.
What does it cost?
Plans start at £9.99 a month and every plan takes unlimited bookings. You only pay more as your enquiry volume grows. There is no setup fee unless you want us to build your website too, and you can cancel anytime.
More from subba
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