subba / Solutions / Trades

AI receptionist for trades

The AI receptionist for builders

You are on the scaffold, not by the phone. The extension enquiry of the month goes to voicemail.

See how it works →

Web chatPhoneEmailSMSInstagram
Plumbing, boiler service 0:00 / 1:18
Receptionist Good afternoon. Northside Heating and Plumbing. How can I help?
Customer Hi there. I'd like to book an annual service for my boiler before winter gets going.
Receptionist Perfect. I've got you covered. Um, we have a slot tomorrow morning between 9 and 11. For a boiler service. That's 79 pounds. And, uh, takes about an hour. Does that work for you?
Customer That sounds perfect. Thank you. Tomorrow morning between 9 and 11 works great for me.
Receptionist Brilliant. I'll need your address, and the contact number for the engineer.
Customer My name is Hannah Price, and my phone number is 0 7 7 0 0 9 0 0 3 1 4. My address is 42 Mapledene Road, Hackney, postcode e 8 3 l l.
Receptionist Thanks, Hannah. Um, so that's boiler service. Tomorrow between 9 and 11. At 42 Mapledene Road, Hackney. 8 3 l l. For 79 pounds. I'll text you a confirmation.
Customer Perfect. Thank you so much. I look forward to it.
Receptionist Thanks so much. Goodbye.
Customer Goodbye.

Sound familiar?

Why builders lose work to the phone.

A single extension or renovation is worth tens of thousands. Missing one enquiry can be the difference between a full year and a quiet one.

Big jobs start with a phone call you miss

Extensions, loft conversions and renovations are worth thousands, and they all start with an enquiry that lands while you are on site with a drill running.

Site noise means calls just do not happen

You cannot hear the phone over a mixer or a breaker. subba picks up every time, calm and clear, and gets the details down for you.

Chasing quotes and site visits by text

Arranging when to come and price up a job turns into a week of back and forth. subba books the site visit into your diary in one conversation.

How subba helps

A receptionist that never misses a call.

Answers in seconds, day or night

The moment a call, message or web enquiry lands, subba replies. While you are on the job, out of hours, at the weekend, it never rings out and never sleeps.

It actually books the appointment

This is not a message service. subba checks your real availability and books the customer straight into your diary, then sends the confirmation.

Sounds like you

It learns your services, your prices and your tone, so every reply reads like you wrote it, not a call centre. It talks like trades customers expect.

Takes payment where you want it

For the jobs that need it, subba can take a deposit or full payment into your own Stripe when it books, so no-shows cost you nothing.

Most services take a message. subba books the job.

A call answering service jots down a name and number and hands it back to you to chase. subba checks your diary, books the appointment, takes the deposit and sends the confirmation, all before you have put your tools down. For builders, that is the difference between a lead and a booked job.

Questions

Builder FAQs.

These are big decisions, will customers trust an AI?

subba is not there to win the job for you, it is there to catch the enquiry and get you in front of the customer. It books the site visit so you can do what you do best in person.

Can it screen out the price-only tyre kickers?

Yes. It gathers the scope, budget range and timeline first, so by the time a site visit is booked you already know it is worth the trip.

How quickly can I get set up?

If you already have a website, subba plugs in with a one-line change and you can be live the same day. If you need a website, our Managed plan builds you a booking site and sets up your domain, usually live in about 5 working days.

What does it cost?

Plans start at £9.99 a month and every plan takes unlimited bookings. You only pay more as your enquiry volume grows. There is no setup fee unless you want us to build your website too, and you can cancel anytime.

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