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Booking system for trades

The booking system for heating engineers

The first cold snap and every boiler in the street packs in. The customer with no heating rings the engineer who picks up.

See how it works →

Web chatPhoneEmailSMSInstagram
Plumbing, boiler service 0:00 / 1:18
Receptionist Good afternoon. Northside Heating and Plumbing. How can I help?
Customer Hi there. I'd like to book an annual service for my boiler before winter gets going.
Receptionist Perfect. I've got you covered. Um, we have a slot tomorrow morning between 9 and 11. For a boiler service. That's 79 pounds. And, uh, takes about an hour. Does that work for you?
Customer That sounds perfect. Thank you. Tomorrow morning between 9 and 11 works great for me.
Receptionist Brilliant. I'll need your address, and the contact number for the engineer.
Customer My name is Hannah Price, and my phone number is 0 7 7 0 0 9 0 0 3 1 4. My address is 42 Mapledene Road, Hackney, postcode e 8 3 l l.
Receptionist Thanks, Hannah. Um, so that's boiler service. Tomorrow between 9 and 11. At 42 Mapledene Road, Hackney. 8 3 l l. For 79 pounds. I'll text you a confirmation.
Customer Perfect. Thank you so much. I look forward to it.
Receptionist Thanks so much. Goodbye.
Customer Goodbye.

Sound familiar?

Why heating engineers lose work to the phone.

A breakdown call-out is £90 plus, a boiler swap is thousands. In winter, a missed call is often a family with no heat ringing your competitor.

Cold weather buries you in calls

The temperature drops and suddenly everyone has no hot water. You cannot answer twelve calls while you are draining a system, so the work goes elsewhere.

Landlords need certificates on deadlines

Gas safety certificates come with legal dates attached. subba books them in before the deadline instead of leaving a voicemail no one reads.

Servicing gets forgotten until it breaks

subba can chase last year customers for their annual service, so you fill the quiet weeks instead of only ever firefighting.

How subba helps

An online diary that fills itself.

Bookings that land in your diary

Customers pick a real free slot and book themselves in. No back and forth, no double bookings, it is in your calendar the moment they confirm.

Take the payment or a deposit

Collect a deposit or the full amount into your own Stripe at the point of booking. Fewer no-shows, and the money is yours the same day.

An AI receptionist on top

And when someone rings or messages instead of booking online, subba answers as a heating engineer, day and night, and books them in too. One system, every enquiry caught.

Reminders that cut no-shows

Automatic reminders by text and email before every appointment, with easy rescheduling, so your slots stay filled and your day runs to plan.

Your services, online

Customers pick, book and pay.

subba shows your real services and prices, offers only your genuine free slots, and books straight into your diary. Here is how a heating engineer setup might look.

Most services take a message. subba books the job.

A call answering service jots down a name and number and hands it back to you to chase. subba checks your diary, books the appointment, takes the deposit and sends the confirmation, all before you have put your tools down. For heating engineers, that is the difference between a lead and a booked job.

Questions

Heating engineer FAQs.

Can it book gas safety certificates before the legal deadline?

Yes. Tell subba the date the certificate is needed by and it books the visit in good time, and can remind landlords automatically each year.

Does it know not to give unsafe advice?

It sticks to the safe steps you approve and books an engineer for anything real. It never talks a customer through anything gas-related itself.

How quickly can I get set up?

If you already have a website, subba plugs in with a one-line change and you can be live the same day. If you need a website, our Managed plan builds you a booking site and sets up your domain, usually live in about 5 working days.

What does it cost?

Plans start at £9.99 a month and every plan takes unlimited bookings. You only pay more as your enquiry volume grows. There is no setup fee unless you want us to build your website too, and you can cancel anytime.

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