subba / Solutions / Trades

AI receptionist for trades

The AI receptionist for electricians

The call comes in while your hands are on a live board. It rings out. They ring the next electrician on Google.

See how it works →

Web chatPhoneEmailSMSInstagram
Plumbing, boiler service 0:00 / 1:18
Receptionist Good afternoon. Northside Heating and Plumbing. How can I help?
Customer Hi there. I'd like to book an annual service for my boiler before winter gets going.
Receptionist Perfect. I've got you covered. Um, we have a slot tomorrow morning between 9 and 11. For a boiler service. That's 79 pounds. And, uh, takes about an hour. Does that work for you?
Customer That sounds perfect. Thank you. Tomorrow morning between 9 and 11 works great for me.
Receptionist Brilliant. I'll need your address, and the contact number for the engineer.
Customer My name is Hannah Price, and my phone number is 0 7 7 0 0 9 0 0 3 1 4. My address is 42 Mapledene Road, Hackney, postcode e 8 3 l l.
Receptionist Thanks, Hannah. Um, so that's boiler service. Tomorrow between 9 and 11. At 42 Mapledene Road, Hackney. 8 3 l l. For 79 pounds. I'll text you a confirmation.
Customer Perfect. Thank you so much. I look forward to it.
Receptionist Thanks so much. Goodbye.
Customer Goodbye.

Sound familiar?

Why electricians lose work to the phone.

A typical electrical job is worth £150 to £400. Miss three calls a week and that is close to a thousand pounds walking to a competitor, every week.

You can't answer with your hands full

You are wiring a consumer unit or up in a loft when the phone goes. You cannot down tools for every call, so it rings out, and by the time you have climbed down and called back the customer has already booked someone else.

The best jobs come in at the worst times

A fault call at 8pm, a landlord who needs an EICR by Friday, an EV charger enquiry on a Sunday. These are the jobs worth having, and they land exactly when you are on the tools, driving, or with the family.

Quoting eats your evenings

You spend the night texting back "yes I can do that, what is the address, when suits you". subba has that whole conversation for you and books the visit while you have your tea.

How subba helps

A receptionist that never misses a call.

Answers in seconds, day or night

The moment a call, message or web enquiry lands, subba replies. While you are on the job, out of hours, at the weekend, it never rings out and never sleeps.

It actually books the appointment

This is not a message service. subba checks your real availability and books the customer straight into your diary, then sends the confirmation.

Sounds like you

It learns your services, your prices and your tone, so every reply reads like you wrote it, not a call centre. It talks like trades customers expect.

Takes payment where you want it

For the jobs that need it, subba can take a deposit or full payment into your own Stripe when it books, so no-shows cost you nothing.

Most services take a message. subba books the job.

A call answering service jots down a name and number and hands it back to you to chase. subba checks your diary, books the appointment, takes the deposit and sends the confirmation, all before you have put your tools down. For electricians, that is the difference between a lead and a booked job.

Questions

Electrician FAQs.

Can it handle emergency call-outs?

Yes. subba answers day and night, works out whether it is urgent, and either books the first available slot or takes the details and flags it to you straight away so nothing sits in a voicemail overnight.

Will it quote a price it should not?

No. It only ever gives the prices and call-out rates you set, and for anything that needs eyes on the job it books a visit or takes a message rather than guessing a number.

How quickly can I get set up?

If you already have a website, subba plugs in with a one-line change and you can be live the same day. If you need a website, our Managed plan builds you a booking site and sets up your domain, usually live in about 5 working days.

What does it cost?

Plans start at £9.99 a month and every plan takes unlimited bookings. You only pay more as your enquiry volume grows. There is no setup fee unless you want us to build your website too, and you can cancel anytime.

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