AI receptionist for trades
The AI receptionist for plumbers
A burst pipe does not wait for you to finish the job you are on. Whoever answers first gets the work.
Sound familiar?
Why plumbers lose work to the phone.
One emergency call-out is worth £120 to £300 before any parts. Missing even one a week is real money off your year.
Emergencies ring everyone at once
When a tank is leaking through a ceiling the customer rings three plumbers in a row and goes with whoever picks up. If you are under a sink with the water off, that is not you.
You lose the callback race
You ring back forty minutes later and they have already had someone booked in. The job was yours to lose and the phone lost it for you.
Time-wasters mixed in with real work
"Just after a rough price" calls eat your day. subba answers the tyre-kickers, and books the ones who actually want the work done.
How subba helps
A receptionist that never misses a call.
Answers in seconds, day or night
The moment a call, message or web enquiry lands, subba replies. While you are on the job, out of hours, at the weekend, it never rings out and never sleeps.
It actually books the appointment
This is not a message service. subba checks your real availability and books the customer straight into your diary, then sends the confirmation.
Sounds like you
It learns your services, your prices and your tone, so every reply reads like you wrote it, not a call centre. It talks like trades customers expect.
Takes payment where you want it
For the jobs that need it, subba can take a deposit or full payment into your own Stripe when it books, so no-shows cost you nothing.
Most services take a message. subba books the job.
A call answering service jots down a name and number and hands it back to you to chase. subba checks your diary, books the appointment, takes the deposit and sends the confirmation, all before you have put your tools down. For plumbers, that is the difference between a lead and a booked job.
Questions
Plumber FAQs.
Does it know the difference between an emergency and a quote?
Yes. subba reads what the customer actually needs, fast-tracks genuine emergencies into the first slot, and handles routine quotes and bookings without pulling you off a job.
Can it give first-aid advice like turning the water off?
It can pass on the simple safety steps you tell it to, like finding the stopcock, while it books the visit. It never pretends to be a plumber, it gets you there.
How quickly can I get set up?
If you already have a website, subba plugs in with a one-line change and you can be live the same day. If you need a website, our Managed plan builds you a booking site and sets up your domain, usually live in about 5 working days.
What does it cost?
Plans start at £9.99 a month and every plan takes unlimited bookings. You only pay more as your enquiry volume grows. There is no setup fee unless you want us to build your website too, and you can cancel anytime.
More from subba
A customer is trying to book you right now.
Let subba answer them and book them in before they call the next plumber on the list.
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