Booking system for trades
The booking system for plumbers
A burst pipe does not wait for you to finish the job you are on. Whoever answers first gets the work.
Sound familiar?
Why plumbers lose work to the phone.
One emergency call-out is worth £120 to £300 before any parts. Missing even one a week is real money off your year.
Emergencies ring everyone at once
When a tank is leaking through a ceiling the customer rings three plumbers in a row and goes with whoever picks up. If you are under a sink with the water off, that is not you.
You lose the callback race
You ring back forty minutes later and they have already had someone booked in. The job was yours to lose and the phone lost it for you.
Time-wasters mixed in with real work
"Just after a rough price" calls eat your day. subba answers the tyre-kickers, and books the ones who actually want the work done.
How subba helps
An online diary that fills itself.
Bookings that land in your diary
Customers pick a real free slot and book themselves in. No back and forth, no double bookings, it is in your calendar the moment they confirm.
Take the payment or a deposit
Collect a deposit or the full amount into your own Stripe at the point of booking. Fewer no-shows, and the money is yours the same day.
An AI receptionist on top
And when someone rings or messages instead of booking online, subba answers as a plumber, day and night, and books them in too. One system, every enquiry caught.
Reminders that cut no-shows
Automatic reminders by text and email before every appointment, with easy rescheduling, so your slots stay filled and your day runs to plan.
Your services, online
Customers pick, book and pay.
subba shows your real services and prices, offers only your genuine free slots, and books straight into your diary. Here is how a plumber setup might look.
Most services take a message. subba books the job.
A call answering service jots down a name and number and hands it back to you to chase. subba checks your diary, books the appointment, takes the deposit and sends the confirmation, all before you have put your tools down. For plumbers, that is the difference between a lead and a booked job.
Questions
Plumber FAQs.
Does it know the difference between an emergency and a quote?
Yes. subba reads what the customer actually needs, fast-tracks genuine emergencies into the first slot, and handles routine quotes and bookings without pulling you off a job.
Can it give first-aid advice like turning the water off?
It can pass on the simple safety steps you tell it to, like finding the stopcock, while it books the visit. It never pretends to be a plumber, it gets you there.
How quickly can I get set up?
If you already have a website, subba plugs in with a one-line change and you can be live the same day. If you need a website, our Managed plan builds you a booking site and sets up your domain, usually live in about 5 working days.
What does it cost?
Plans start at £9.99 a month and every plan takes unlimited bookings. You only pay more as your enquiry volume grows. There is no setup fee unless you want us to build your website too, and you can cancel anytime.
More from subba
A customer is trying to book you right now.
Let subba answer them and book them in before they call the next plumber on the list.
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