subba / Solutions / Trades

Booking system for trades

The booking system for builders

You are on the scaffold, not by the phone. The extension enquiry of the month goes to voicemail.

See how it works →

Web chatPhoneEmailSMSInstagram
Plumbing, boiler service 0:00 / 1:18
Receptionist Good afternoon. Northside Heating and Plumbing. How can I help?
Customer Hi there. I'd like to book an annual service for my boiler before winter gets going.
Receptionist Perfect. I've got you covered. Um, we have a slot tomorrow morning between 9 and 11. For a boiler service. That's 79 pounds. And, uh, takes about an hour. Does that work for you?
Customer That sounds perfect. Thank you. Tomorrow morning between 9 and 11 works great for me.
Receptionist Brilliant. I'll need your address, and the contact number for the engineer.
Customer My name is Hannah Price, and my phone number is 0 7 7 0 0 9 0 0 3 1 4. My address is 42 Mapledene Road, Hackney, postcode e 8 3 l l.
Receptionist Thanks, Hannah. Um, so that's boiler service. Tomorrow between 9 and 11. At 42 Mapledene Road, Hackney. 8 3 l l. For 79 pounds. I'll text you a confirmation.
Customer Perfect. Thank you so much. I look forward to it.
Receptionist Thanks so much. Goodbye.
Customer Goodbye.

Sound familiar?

Why builders lose work to the phone.

A single extension or renovation is worth tens of thousands. Missing one enquiry can be the difference between a full year and a quiet one.

Big jobs start with a phone call you miss

Extensions, loft conversions and renovations are worth thousands, and they all start with an enquiry that lands while you are on site with a drill running.

Site noise means calls just do not happen

You cannot hear the phone over a mixer or a breaker. subba picks up every time, calm and clear, and gets the details down for you.

Chasing quotes and site visits by text

Arranging when to come and price up a job turns into a week of back and forth. subba books the site visit into your diary in one conversation.

How subba helps

An online diary that fills itself.

Bookings that land in your diary

Customers pick a real free slot and book themselves in. No back and forth, no double bookings, it is in your calendar the moment they confirm.

Take the payment or a deposit

Collect a deposit or the full amount into your own Stripe at the point of booking. Fewer no-shows, and the money is yours the same day.

An AI receptionist on top

And when someone rings or messages instead of booking online, subba answers as a builder, day and night, and books them in too. One system, every enquiry caught.

Reminders that cut no-shows

Automatic reminders by text and email before every appointment, with easy rescheduling, so your slots stay filled and your day runs to plan.

Your services, online

Customers pick, book and pay.

subba shows your real services and prices, offers only your genuine free slots, and books straight into your diary. Here is how a builder setup might look.

Most services take a message. subba books the job.

A call answering service jots down a name and number and hands it back to you to chase. subba checks your diary, books the appointment, takes the deposit and sends the confirmation, all before you have put your tools down. For builders, that is the difference between a lead and a booked job.

Questions

Builder FAQs.

These are big decisions, will customers trust an AI?

subba is not there to win the job for you, it is there to catch the enquiry and get you in front of the customer. It books the site visit so you can do what you do best in person.

Can it screen out the price-only tyre kickers?

Yes. It gathers the scope, budget range and timeline first, so by the time a site visit is booked you already know it is worth the trip.

How quickly can I get set up?

If you already have a website, subba plugs in with a one-line change and you can be live the same day. If you need a website, our Managed plan builds you a booking site and sets up your domain, usually live in about 5 working days.

What does it cost?

Plans start at £9.99 a month and every plan takes unlimited bookings. You only pay more as your enquiry volume grows. There is no setup fee unless you want us to build your website too, and you can cancel anytime.

More from subba

Browse every industry subba works for →

A customer is trying to book you right now.

Let subba answer them and book them in before they call the next builder on the list.

Get started