subba / Solutions / Clinics & health

Booking system for clinics & health

The booking system for osteopaths

A new mum with back pain, a runner with a bad knee. They want seeing this week, and they book with the osteopath who actually answers.

See how it works →

Web chatPhoneEmailSMSInstagram
Dental, check-up & hygienist 0:00 / 1:10
Receptionist Good afternoon. Bridge Street Dental. How can I help?
Customer Hi there. I'd like to book a routine checkup and see the hygienist if possible as I'm a new patient.
Receptionist Perfect. I can absolutely arrange that for you. I've got next Tuesday afternoon available. Would 3 o'clock suit you?
Customer Yes. That sounds perfect for me. Thank you.
Receptionist Brilliant. I take your name and phone number, please?
Customer My name is James Okafor, and my number is 0 7 7 0 0 9 0 0 6 8 2.
Receptionist Thank you, James. So I've got you down for next Tuesday at 3 o'clock for a new patient exam with a hygienist. That's 45 pounds. And I'll text those details to 0 7 7 0 0 9 0 0 6 8 2. Does that all sound right?
Customer Yes. That's all correct. Thank you very much.
Receptionist Thanks so much. Goodbye.
Customer Goodbye.

Sound familiar?

Why osteopaths lose work to the phone.

A block of osteopathy is several sessions at £45 to £60. Losing one new patient loses the whole block.

Hands-on all day

One to one treatment means the phone rings while you are working on a patient. New enquiries and referrals go unanswered.

Treatment blocks need rebooking

Most complaints take a few sessions. subba books the next appointment and reminds the patient so the block gets completed.

Self-pay patients compare quickly

Someone in pain rings around. The clinic that answers and books them soonest gets the patient. subba is that clinic.

How subba helps

An online diary that fills itself.

Bookings that land in your diary

Customers pick a real free slot and book themselves in. No back and forth, no double bookings, it is in your calendar the moment they confirm.

Take the payment or a deposit

Collect a deposit or the full amount into your own Stripe at the point of booking. Fewer no-shows, and the money is yours the same day.

An AI receptionist on top

And when someone rings or messages instead of booking online, subba answers as a osteopath, day and night, and books them in too. One system, every enquiry caught.

Reminders that cut no-shows

Automatic reminders by text and email before every appointment, with easy rescheduling, so your slots stay filled and your day runs to plan.

Your services, online

Customers pick, book and pay.

subba shows your real services and prices, offers only your genuine free slots, and books straight into your diary. Here is how a osteopath setup might look.

Most services take a message. subba books the job.

A call answering service jots down a name and number and hands it back to you to chase. subba checks your diary, books the appointment, takes the deposit and sends the confirmation, all before you have put your tools down. For osteopaths, that is the difference between a lead and a booked job.

Questions

Osteopath FAQs.

Can it book a course of treatment?

Yes. subba books the assessment and can schedule the follow-ups, then remind patients, so the block of treatment is completed.

Does it answer while I am with a patient?

Always. Every minute you are treating, subba is answering enquiries and booking them in, so a missed call never becomes a lost patient.

How quickly can I get set up?

If you already have a website, subba plugs in with a one-line change and you can be live the same day. If you need a website, our Managed plan builds you a booking site and sets up your domain, usually live in about 5 working days.

What does it cost?

Plans start at £9.99 a month and every plan takes unlimited bookings. You only pay more as your enquiry volume grows. There is no setup fee unless you want us to build your website too, and you can cancel anytime.

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A customer is trying to book you right now.

Let subba answer them and book them in before they call the next osteopath on the list.

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