subba / Solutions / Clinics & health

AI receptionist for clinics & health

The AI receptionist for physiotherapists

You are hands-on with a patient on the plinth. You cannot break a treatment to answer, so the new referral books elsewhere.

See how it works →

Web chatPhoneEmailSMSInstagram
Dental, check-up & hygienist 0:00 / 1:10
Receptionist Good afternoon. Bridge Street Dental. How can I help?
Customer Hi there. I'd like to book a routine checkup and see the hygienist if possible as I'm a new patient.
Receptionist Perfect. I can absolutely arrange that for you. I've got next Tuesday afternoon available. Would 3 o'clock suit you?
Customer Yes. That sounds perfect for me. Thank you.
Receptionist Brilliant. I take your name and phone number, please?
Customer My name is James Okafor, and my number is 0 7 7 0 0 9 0 0 6 8 2.
Receptionist Thank you, James. So I've got you down for next Tuesday at 3 o'clock for a new patient exam with a hygienist. That's 45 pounds. And I'll text those details to 0 7 7 0 0 9 0 0 6 8 2. Does that all sound right?
Customer Yes. That's all correct. Thank you very much.
Receptionist Thanks so much. Goodbye.
Customer Goodbye.

Sound familiar?

Why physiotherapists lose work to the phone.

A course of physio is six sessions at £45 to £60 each. Losing one new patient is losing the whole course, not a single appointment.

You are with a patient all day

One-to-one sessions back to back mean the phone is never a good time. New enquiries and referrals ring out while you are treating.

Courses of treatment need rebooking

Most patients need a block of sessions. subba books the next appointment before they leave and reminds them, so the course actually gets finished.

Self-pay patients shop around fast

Someone in pain compares clinics in minutes. The one that answers and books them this week wins. subba is that clinic.

How subba helps

A receptionist that never misses a call.

Answers in seconds, day or night

The moment a call, message or web enquiry lands, subba replies. While you are on the job, out of hours, at the weekend, it never rings out and never sleeps.

It actually books the appointment

This is not a message service. subba checks your real availability and books the customer straight into your diary, then sends the confirmation.

Sounds like you

It learns your services, your prices and your tone, so every reply reads like you wrote it, not a call centre. It talks like clinics & health customers expect.

Takes payment where you want it

For the jobs that need it, subba can take a deposit or full payment into your own Stripe when it books, so no-shows cost you nothing.

Most services take a message. subba books the job.

A call answering service jots down a name and number and hands it back to you to chase. subba checks your diary, books the appointment, takes the deposit and sends the confirmation, all before you have put your tools down. For physiotherapists, that is the difference between a lead and a booked job.

Questions

Physiotherapist FAQs.

Can it book a course of sessions, not just one?

Yes. subba books the assessment and can schedule the follow-up sessions in the plan, then remind patients so the course gets completed and outcomes are better.

Will it fit around my treatment schedule?

It only ever offers the times you are genuinely free and blocks the right length per appointment type, so it never books over a session you are running.

How quickly can I get set up?

If you already have a website, subba plugs in with a one-line change and you can be live the same day. If you need a website, our Managed plan builds you a booking site and sets up your domain, usually live in about 5 working days.

What does it cost?

Plans start at £9.99 a month and every plan takes unlimited bookings. You only pay more as your enquiry volume grows. There is no setup fee unless you want us to build your website too, and you can cancel anytime.

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A customer is trying to book you right now.

Let subba answer them and book them in before they call the next physiotherapist on the list.

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