subba / Solutions / Clinics & health

AI receptionist for clinics & health

The AI receptionist for aesthetics clinics

A client wants a treatment before a big event. They message three clinics. The one that answers and books the consultation wins the treatment, and the top-ups after.

See how it works →

Web chatPhoneEmailSMSInstagram
Dental, check-up & hygienist 0:00 / 1:10
Receptionist Good afternoon. Bridge Street Dental. How can I help?
Customer Hi there. I'd like to book a routine checkup and see the hygienist if possible as I'm a new patient.
Receptionist Perfect. I can absolutely arrange that for you. I've got next Tuesday afternoon available. Would 3 o'clock suit you?
Customer Yes. That sounds perfect for me. Thank you.
Receptionist Brilliant. I take your name and phone number, please?
Customer My name is James Okafor, and my number is 0 7 7 0 0 9 0 0 6 8 2.
Receptionist Thank you, James. So I've got you down for next Tuesday at 3 o'clock for a new patient exam with a hygienist. That's 45 pounds. And I'll text those details to 0 7 7 0 0 9 0 0 6 8 2. Does that all sound right?
Customer Yes. That's all correct. Thank you very much.
Receptionist Thanks so much. Goodbye.
Customer Goodbye.

Sound familiar?

Why aesthetics clinics lose work to the phone.

A single treatment is £150 to £350 and clients return every few months. Missing one enquiry loses a high-value regular for the year.

You cannot answer mid-treatment

Treatments need your full focus and a steady hand. The phone and the DMs pile up, and high-value enquiries book with another clinic.

Consultations and deposits are fiddly

Every treatment starts with a consultation and a deposit to hold the slot. subba runs that conversation and takes the deposit for you.

Top-ups need rebooking

Most treatments need a top-up every few months. subba can rebook clients and remind them, keeping high-value regulars coming back.

How subba helps

A receptionist that never misses a call.

Answers in seconds, day or night

The moment a call, message or web enquiry lands, subba replies. While you are on the job, out of hours, at the weekend, it never rings out and never sleeps.

It actually books the appointment

This is not a message service. subba checks your real availability and books the customer straight into your diary, then sends the confirmation.

Sounds like you

It learns your services, your prices and your tone, so every reply reads like you wrote it, not a call centre. It talks like clinics & health customers expect.

Takes payment where you want it

For the jobs that need it, subba can take a deposit or full payment into your own Stripe when it books, so no-shows cost you nothing.

Most services take a message. subba books the job.

A call answering service jots down a name and number and hands it back to you to chase. subba checks your diary, books the appointment, takes the deposit and sends the confirmation, all before you have put your tools down. For aesthetics clinics, that is the difference between a lead and a booked job.

Questions

Aesthetics clinic FAQs.

Can it take deposits for consultations and treatments?

Yes. subba can take a deposit into your own Stripe when it books, so held slots are committed slots and no-shows cost you nothing.

Will it stay appropriate for regulated treatments?

It books the consultation and takes the details, and never makes medical claims or gives treatment advice. The practitioner does the clinical part in person.

How quickly can I get set up?

If you already have a website, subba plugs in with a one-line change and you can be live the same day. If you need a website, our Managed plan builds you a booking site and sets up your domain, usually live in about 5 working days.

What does it cost?

Plans start at £9.99 a month and every plan takes unlimited bookings. You only pay more as your enquiry volume grows. There is no setup fee unless you want us to build your website too, and you can cancel anytime.

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A customer is trying to book you right now.

Let subba answer them and book them in before they call the next aesthetics clinic on the list.

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