subba / Solutions / Hair & beauty

Booking system for hair & beauty

The booking system for beauty salons

You are in the middle of a facial in a dim room. Breaking the treatment to answer the phone is not an option, so the booking is lost.

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Web chatPhoneEmailSMSInstagram
Salon, colour & deposit 0:00 / 1:20
Receptionist Good afternoon. Bloom Hair, Islington. How can I help?
Customer Good afternoon. I'm calling to book a balayage appointment. For my wife. Before a wedding on the 20th.
Receptionist Perfect. I've got you covered. We have the 16th at 10 in the morning available, which gives a nice buffer before the 20th. Balayage takes about 3 hours with us. Does that work for your wife?
Customer Yes. That works perfectly. Um, the 16th at 10 in the morning ideal for us.
Receptionist Brilliant. I'll just need your wife's name and a contact number to secure the slot.
Customer It's Daniel Cole, and my number is 0 7 7 0 0 9 0 0 4 1 5.
Receptionist Lovely. So that's Daniel Cole. 0 7 7 0 0 9 0 0 4 1 5 I'll text you a secure payment link for the 20 pound deposit to hold the appointment. And you'll get a confirmation once that's done. You're all set for the 16th at 10 in the morning.
Customer Perfect. Thank you. That's all sorted then.
Receptionist Thanks so much. Goodbye.
Customer Goodbye.

Sound familiar?

Why beauty salons lose work to the phone.

A lash set or facial is £40 to £70 and an hour or two of your room. In wedding and party season, a missed call is a booking you cannot get back.

You cannot interrupt a treatment

Waxing, facials, lashes and massage all need your full attention and quiet. The phone ringing in the background just becomes a missed booking.

Lots of services, easy to mis-book

A brow tint is fifteen minutes, a full set of lashes is two hours. subba knows every treatment length and books the right slot every time.

Peak seasons overwhelm the diary

Party season, wedding season, summer holidays. subba catches every booking in the rush instead of only the ones you can get to.

How subba helps

An online diary that fills itself.

Bookings that land in your diary

Customers pick a real free slot and book themselves in. No back and forth, no double bookings, it is in your calendar the moment they confirm.

Take the payment or a deposit

Collect a deposit or the full amount into your own Stripe at the point of booking. Fewer no-shows, and the money is yours the same day.

An AI receptionist on top

And when someone rings or messages instead of booking online, subba answers as a beauty salon, day and night, and books them in too. One system, every enquiry caught.

Reminders that cut no-shows

Automatic reminders by text and email before every appointment, with easy rescheduling, so your slots stay filled and your day runs to plan.

Your services, online

Customers pick, book and pay.

subba shows your real services and prices, offers only your genuine free slots, and books straight into your diary. Here is how a beauty salon setup might look.

Most services take a message. subba books the job.

A call answering service jots down a name and number and hands it back to you to chase. subba checks your diary, books the appointment, takes the deposit and sends the confirmation, all before you have put your tools down. For beauty salons, that is the difference between a lead and a booked job.

Questions

Beauty salon FAQs.

I offer dozens of treatments, can it handle them all?

Yes. subba knows every treatment you offer, its length and its price, and books the right amount of time so your day never jams up with a mis-booked slot.

Can it send the prep and aftercare notes?

It can text your standard prep instructions on booking and aftercare afterwards, so clients arrive ready and leave looked after, with no extra work from you.

How quickly can I get set up?

If you already have a website, subba plugs in with a one-line change and you can be live the same day. If you need a website, our Managed plan builds you a booking site and sets up your domain, usually live in about 5 working days.

What does it cost?

Plans start at £9.99 a month and every plan takes unlimited bookings. You only pay more as your enquiry volume grows. There is no setup fee unless you want us to build your website too, and you can cancel anytime.

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