subba / Solutions / Hair & beauty

Booking system for hair & beauty

The booking system for nail technicians

You are mid-set with gel under the lamp. You physically cannot touch the phone, so the booking goes to the salon down the road.

See how it works →

Web chatPhoneEmailSMSInstagram
Salon, colour & deposit 0:00 / 1:20
Receptionist Good afternoon. Bloom Hair, Islington. How can I help?
Customer Good afternoon. I'm calling to book a balayage appointment. For my wife. Before a wedding on the 20th.
Receptionist Perfect. I've got you covered. We have the 16th at 10 in the morning available, which gives a nice buffer before the 20th. Balayage takes about 3 hours with us. Does that work for your wife?
Customer Yes. That works perfectly. Um, the 16th at 10 in the morning ideal for us.
Receptionist Brilliant. I'll just need your wife's name and a contact number to secure the slot.
Customer It's Daniel Cole, and my number is 0 7 7 0 0 9 0 0 4 1 5.
Receptionist Lovely. So that's Daniel Cole. 0 7 7 0 0 9 0 0 4 1 5 I'll text you a secure payment link for the 20 pound deposit to hold the appointment. And you'll get a confirmation once that's done. You're all set for the 16th at 10 in the morning.
Customer Perfect. Thank you. That's all sorted then.
Receptionist Thanks so much. Goodbye.
Customer Goodbye.

Sound familiar?

Why nail technicians lose work to the phone.

A full set is £30 to £45 and takes over an hour. Every missed booking is not just one client, it is the rebooking every three weeks after it.

Your hands are never free

You are filing, painting or curing under a lamp for most of the day. Answering the phone mid-set is impossible, so the ring goes unanswered and the client books elsewhere.

Instagram is your booking line

Most nail enquiries come through DMs with a photo of an inspo set. subba answers them, books the right service and time, and keeps your grid working for you.

Infills and rebookings slip

Gel and BIAB clients need to come back every few weeks. subba can rebook them on the spot and remind them, so your column stays full.

How subba helps

An online diary that fills itself.

Bookings that land in your diary

Customers pick a real free slot and book themselves in. No back and forth, no double bookings, it is in your calendar the moment they confirm.

Take the payment or a deposit

Collect a deposit or the full amount into your own Stripe at the point of booking. Fewer no-shows, and the money is yours the same day.

An AI receptionist on top

And when someone rings or messages instead of booking online, subba answers as a nail technician, day and night, and books them in too. One system, every enquiry caught.

Reminders that cut no-shows

Automatic reminders by text and email before every appointment, with easy rescheduling, so your slots stay filled and your day runs to plan.

Your services, online

Customers pick, book and pay.

subba shows your real services and prices, offers only your genuine free slots, and books straight into your diary. Here is how a nail technician setup might look.

Most services take a message. subba books the job.

A call answering service jots down a name and number and hands it back to you to chase. subba checks your diary, books the appointment, takes the deposit and sends the confirmation, all before you have put your tools down. For nail technicians, that is the difference between a lead and a booked job.

Questions

Nail technician FAQs.

Can it answer my Instagram enquiries?

Yes. subba handles your DMs and website chat together, replies in your tone, and books the client in, so the enquiry that came from your grid does not sit unread while you work.

Can it rebook regulars automatically?

It can book the next infill or fresh set before the client leaves, and send a reminder when it is due, so your regulars stay regular.

How quickly can I get set up?

If you already have a website, subba plugs in with a one-line change and you can be live the same day. If you need a website, our Managed plan builds you a booking site and sets up your domain, usually live in about 5 working days.

What does it cost?

Plans start at £9.99 a month and every plan takes unlimited bookings. You only pay more as your enquiry volume grows. There is no setup fee unless you want us to build your website too, and you can cancel anytime.

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