subba / Solutions / Hair & beauty

AI receptionist for hair & beauty

The AI receptionist for hairdressers and salons

Colour timing on one client, blow dry on another, phone ringing at reception with no one to answer it.

See how it works →

Web chatPhoneEmailSMSInstagram
Salon, colour & deposit 0:00 / 1:20
Receptionist Good afternoon. Bloom Hair, Islington. How can I help?
Customer Good afternoon. I'm calling to book a balayage appointment. For my wife. Before a wedding on the 20th.
Receptionist Perfect. I've got you covered. We have the 16th at 10 in the morning available, which gives a nice buffer before the 20th. Balayage takes about 3 hours with us. Does that work for your wife?
Customer Yes. That works perfectly. Um, the 16th at 10 in the morning ideal for us.
Receptionist Brilliant. I'll just need your wife's name and a contact number to secure the slot.
Customer It's Daniel Cole, and my number is 0 7 7 0 0 9 0 0 4 1 5.
Receptionist Lovely. So that's Daniel Cole. 0 7 7 0 0 9 0 0 4 1 5 I'll text you a secure payment link for the 20 pound deposit to hold the appointment. And you'll get a confirmation once that's done. You're all set for the 16th at 10 in the morning.
Customer Perfect. Thank you. That's all sorted then.
Receptionist Thanks so much. Goodbye.
Customer Goodbye.

Sound familiar?

Why hairdressers and salons lose work to the phone.

A colour and cut is £70 to £120 and two hours of the chair. A single no-show or missed booking a day adds up fast across a week.

No one free to pick up the phone

When the salon is busy the phone is the first thing that gets dropped. Every unanswered ring is a colour or a cut booked somewhere else.

Bookings want to happen in the evening

Clients sort their hair appointments once the kids are down, long after you have gone home. subba is still answering and filling next week.

Long appointments make no-shows hurt

A colour is two hours of your column. subba reminds clients, takes a deposit where you want one, and offers cancelled slots to your waitlist.

How subba helps

A receptionist that never misses a call.

Answers in seconds, day or night

The moment a call, message or web enquiry lands, subba replies. While you are on the job, out of hours, at the weekend, it never rings out and never sleeps.

It actually books the appointment

This is not a message service. subba checks your real availability and books the customer straight into your diary, then sends the confirmation.

Sounds like you

It learns your services, your prices and your tone, so every reply reads like you wrote it, not a call centre. It talks like hair & beauty customers expect.

Takes payment where you want it

For the jobs that need it, subba can take a deposit or full payment into your own Stripe when it books, so no-shows cost you nothing.

Most services take a message. subba books the job.

A call answering service jots down a name and number and hands it back to you to chase. subba checks your diary, books the appointment, takes the deposit and sends the confirmation, all before you have put your tools down. For hairdressers and salons, that is the difference between a lead and a booked job.

Questions

Hairdresser FAQs.

Can it take a deposit for long colour appointments?

Yes. For the appointments where a no-show really stings you can have subba take a deposit into your own Stripe at the point of booking, paid straight to you.

Will it book the right length for a colour versus a trim?

It knows how long each of your services takes and books the correct slot, so a three hour balayage never lands in a thirty minute gap.

How quickly can I get set up?

If you already have a website, subba plugs in with a one-line change and you can be live the same day. If you need a website, our Managed plan builds you a booking site and sets up your domain, usually live in about 5 working days.

What does it cost?

Plans start at £9.99 a month and every plan takes unlimited bookings. You only pay more as your enquiry volume grows. There is no setup fee unless you want us to build your website too, and you can cancel anytime.

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